A pilot project in Salford, UK, has shown that targeted training and engagement can significantly increase the use of shared e-bikes and e-scooters among disabled people, challenging city strategies that rely primarily on infrastructure delivery.
Led by Collaborative Mobility UK (CoMoUK) and delivered by Cycling UK, the trial worked with 41 disabled participants through a series of in-person training sessions designed to build confidence, practical skills and familiarity with shared micromobility services. More than half of participants went on to ride independently within a month of completing the programme.
The findings underline that while safe and accessible infrastructure remains essential, it is not sufficient on its own to unlock uptake. Instead, the pilot highlights the role of training, service design and communication in reducing barriers linked to confidence, safety and digital access.
Jonathan Andrews
