An argument about public transportation fares on Bluesky two weeks ago led to the issue of gig workers, and how public transportation can serve their needs. Those are, for the purposes of this post, workers who do service jobs on demand, without fixed hours or a fixed place of work; these include delivery and cleaning workers. App-hailed drivers fall into this category too, but own cars and are by definition driving. When using public transit – and such workers rarely get paid enough to afford a car – they face long, unreliable travel times, usually by bus; their work travel is completely different from that of workers with consistent places of work, which requires special attention that I have not, so far, seen from transit agencies, even ones that do aim at service-sector shift workers.
The primary issue is one of work centralization. Public transit is the most successful when destinations are centralized; it scales up very efficiently because of the importance of frequency, whereas cars are the opposite, scaling up poorly and scaling down well because of the problems with traffic congestion. I went over this previously talking about Los Angeles, and then other American cities plus Paris. High concentration of jobs, more so than residential density (which Los Angeles has in droves), predicts transit usage, at metro area scale.
Job concentration is also fairly classed. In New York, as of 2015, the share of $40,000+/year workers who worked in the Manhattan core was 57%; for under-$40,000/year workers, it was 37%. It is not an enormous difference, but it makes enough of a difference that it makes it more convenient for the middle class to take transit, since it gets to where they want to go. In metro New York, the average income of transit commuters is the same as that of solo drivers; in secondary American transit cities like Chicago, transit commuters actually make more, since transit is so specialized to city center commutes.
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https://pedestrianobservations.com/2024/09/16/public-transportation-and-gig-workers